Common Wall Oven Problems

By itself wall oven problems are similar to the gas or electric oven just sometimes it adds more labour due to the weight and accessibility of the unit. That job most often requires 2 technicians which will increase the cost of the repair. But our call center will help you to determine if you need two or one guy on location to investigate the issue. In some cases you can get away with one repairman.

Door will not close

Cause: Hinges, Locking mechanism

This is common for some wall ovens to have door issues. Some door hinges get weak over time and just due to basic wear and tear break or crack down under its own weight. To replace the door and hinges you don’t need two techs and can be done without removing the unit.

  1. Write down the model number.
  2. Note if it’s a double wall oven or single.
  3. Call us for an appointment or book it online.

Wall oven locked and won’t open

Cause: Thermal fuse, locking mechanism, transformer

This issue is very common after a self-clean cycle. If you have just experienced this situation most likely you will need to call tech support to troubleshoot this issue. It might be possible to open the door after a power reset, but if it doesn’t help you will need to remove the wall oven from the cavity and get under the frame of the unit in order to find a latch or reset fuse.

  1. To help us assist you in this repair write down the model number of your unit
  2. Prepare the area for un-installation by removing kitchen supplies from the oven and drawers.
  3. Note if you have done self cleaning cycle prior to that issue.
  4. Note if you have gas or electric oven.
  5. Call us to schedule an appointment.

Touch Panel doesn’t work

Cause: Control board

Most wall ovens have a user control interface in the form of a touch pad or touch panel. This panel usually gets 3.3 or 5 VDC from the main control board and if you lost the power supply to the user display that means you might need to replace the user screed display or main PCB. Or it could be a simple wiring issue when the ribbon keypad bus connector is detached or needs to be cleaned. This repair might not require two technicians to solve the issue.

  1. Take a picture of your display.
  2. Write down your model number.
  3. Call us to schedule an appointment.

Oven temperature doesn’t match the control setting

Cause: Temperature sensor, control board

Sometimes, the wall oven might not heat to the set temperature, or it may heat unevenly. This can be caused by a faulty temperature sensor or issues with the control board.

  1. Write down the model number
  2. Note if it’s a double wall oven or single
  3. If possible, try to note whether the oven seems hotter or colder than the control setting
  4. Call us for an appointment or book it online

Oven not self-cleaning

Cause: Control board, door lock motor and switch, temperature sensor

When the self-cleaning function doesn’t work, it could be due to problems with the control board, a defective door lock motor and switch, or a faulty temperature sensor.

  1. Write down the model number
  2. Note if it’s a double wall oven or single
  3. Note if you have tried running a self-cleaning cycle and if the oven failed to lock
  4. Call us to schedule an appointment

Oven light is out

Cause: Light bulb, light socket, control board

The light inside the oven may stop working if the light bulb has burnt out, or there may be a problem with the light socket or control board.

  1. Write down the model number
  2. Note if it’s a double wall oven or single
  3. If possible, try to change the bulb yourself to see if that solves the problem
  4. If the problem persists after changing the bulb, call us for an appointment

Remember, our call center is here to help you determine whether your issue can be solved by one or two technicians. Don’t hesitate to reach out to us for any of your wall oven problems.