Appliances Repair Journeyman – Contract

Your Responsibilities Will Include

  • diagnose concerns by interpreting the customer’s observations and determine proper solutions or repair
  • access manufacturers’ service manuals and bulletins and use specialized tools and testing devices to locate the issue(s),
  • maintain appliances by disassembling, cleaning internal parts, replacing faulty or worn parts, reassembling and testing,
  • communicate with customers for the purpose of estimates, and the use and care of their appliances, and
  • prepare work orders, complete reports for billing
  • Ensure any installations that require connections to water or electrical lines are completed correctly and in accordance with the installation instructions of the product.
  • Look up and order parts
  • Provide field support as needed for assist repairs
  • Follow company processes as per service Standard Operating Procedures
  • Demonstrate proper code of conduct and business ethics
  • A valid driver’s license
  • Physically fit with the ability to lift upwards of 55 lbs and to complete labour required daily.
  • Demonstrate to customers on proper use and care of the appliance.
  • Clear communication with company back office support staff

Minimum Requirements

  • Appliance Service Technician Red Seal Certificate

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